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Mobiliti Alert

Mobiliti users are advised to update their device OS version to the most current version and regularly update their device to ensure compatibility with the Mobiliti platform.


Discontinuation of support for Transport Layer Security (TLS) v1.0 and v1.1 for all Mobiliti users to begin on June 25, 2017. As of that date, the minimum standard for establishing a connection with the Mobiliti platform will be TLS v1.2. TLS v1.0 and v1.1 are being discontinued due to security implications.

Mobiliti users who:

• are on older OS versions that do not support TLS v1.2, will need to upgrade their mobile OS version to be able to connect to Mobiliti through a TLS v1.2 connection.

• do not have a compatible OS version will get a connection error when attempting to access the Mobiliti platform.


If issues are encountered, Mobiliti users are advised to upgrade their OS version to compatible versions as noted below:

• Users with devices on Android KitKat (Level 20) and above will be able to connect to Mobiliti.

• Users with devices on iOS 8 and above will be able to connect to Mobiliti.