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Consumer Complaint Notice

HOW TO FILE A COMPLAINT

Austin Capital Bank SSB is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending. Any consumer wishing to file a complaint against Austin Capital Bank SSB should contact the Texas Department of Savings and Mortgage Lending through one of the means indicated below:

In-person or by U.S. Mail :

2601 North Lamar Boulevard

Suite 201

Austin, Texas 78705-4294

Telephone Number: (877) 276-5550

Fax Number: (512) 475-1360

Electronic submission via the Department's website: http://www.sml.texas.gov/consumerinformation/tdsml_consumer_complaints.html